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Testimonials - Top Service

Testimonials - Top Service



SimplyBirthdayStuff.com has achieved the Top Service Five Star Rating.

It means that the store is participating in our Customer Rating Program, and that customers who have ordered from that store have given it the highest ratings. Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings.

Here's what our customers are saying:

Rating: Excellent

Rating: Excellent
Body: Awesome company! It is very clear that customer service is a priority, and they do an amazing job of executing that. I was very impressed that even my package of brown balloons with a cute little rhyme explaining how they are really brown even though they look black. Everything was great down to the last detail...

Rating: Excellent
Body: Extremely happy with my order--good online selection and festive packaging. The celephane wrap is beautiful! On the other hand, I would be just as happy if it was wrapped in tissue as I know how bad celephane is for the environment, in terms of it biodgrading (it doesn't) and the petro-chemicals which cause a lot of air polution to manufacture. Like I said--I loved the wrap, but am personally starting to choose other methods to wrap and making the adjustment because it will take all of us doing that to make a difference. The city I live in actually just passed a law to ban free plastic bags at retail and grocery stores and I expect this will spread to other areas.Just my 2-cents. I will still buy from you but wanted to share these thoughts. I wish you well in your business and enjoyed the story in the brochure! LT

Rating: Good
Body: I loved the design of the plates, it's exactly what we needed to match our theme. My only gripe is the plates were a little to flat, I expected more depth.

Rating: Excellent
Body: I came across this company searching for birthday items. It has been a pleasure to view the products and become satisfied with the items and prices. I not only placed an order that day, I placed another order! TRULY SATISFIED!

Rating: Excellent
Body: I had never heard of Simply Birthday stuff before, I found them on a google search while searching for Ladybug Birthday party supplies. I ordered from them, the shipping was normal but when I got it in the mail it wasn't just thrown in a box like other online retailers have sent me in the past. My order was specially wrapped in a cellophane wrapping and it made me feel like they really cared about my order. I will definitely use Simplybirthdaystuff.com for my future party supplies.

Rating: Good

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: I have used this company for both my baby shower and now for my son's first birthday and I LOVE IT!!! I would highly recommend this company!! I AM A CUSTOMER FOR LIFE!

Rating: Excellent

Rating: Excellent
Body: The ONLY place I could find really cute monkey items. Everywhere else they were not what we were going for. Came fast and packaged nice. The guests all asked where I got the decorations. Will use again and recommend to friends!

Rating: Excellent
Body: I was so satified with my order, I was also amazed on how fast my order arrived! Thank you.

Rating: Excellent
Body: Beautiful blue and brown notepads. Used for a birthday party for a 16 yr old girl as party favors.

Rating: Excellent
Body: I definitely recommend SimplyBirthdayStuff.com! Their customer service ROCKS. I ordered a custom banner for my daughter's first birthday, and *after* I completed my purchase and got my confirmation email I noticed that I needed to edit the text. I emailed SimplyBirthdayStuff.com immediately and explained the change I wanted. They emailed me back within 12 hours with a resounding "No problem!" And, the change did not affect my delivery date. Everything came on time, looked great, and my daughter had a very happy first birthday. I will always look on this website first when I'm planning parties!

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: Great place to find Birthday items...

Rating: Excellent

Rating: Excellent
Body: This vendor offers unique products that are of exceptional quality and are adorable. This company is a first class act from their website to each item to the packaging (both inner product and mailing box). Their customer service is outstanding with prompt and personal communication. They OVER deliver on their promises and exceed expectations. I HIGHLY recommend this vendor. It just doesn't get any better than this!! I will most definitely be a returning customer.

Rating: Excellent

Rating: Excellent
Body: I love shopping at Simply Birthday.com. They went the extra step and helped me save money when they saw that I had two different orders and just added them together as one order/shipment. I really appreciated that. Where/What online store would go that extra step to save YOU money and to help you out! I'm definitely a customer for life! Thanks!

Rating: Excellent

Rating: Excellent
Body: I was so impressed...from how easy it was to order to when the invitations arrived...i loved the box they came in, i loved the cute bag the invitations were put in tied with a ribbon, and i loved the sturdyness of the actual invitation. you will have my continued business for many birthdays to come!

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: Overall I had a really pleasant experience shopping online. the quality of the merchandise is very good. The shipping was fast for reg shipping. The packaging was very cute.

Rating: Excellent
Body: They were courteous and professional. It was a pleasure to do business with. I will use them again and recommend them to my friends.

Rating: Excellent
Body: I was very impressed with the adorable products, and even the packaging!

Rating: Excellent
Body: It was fun and easy to order online, you had great choices, and you processed and shipped the order right away. The invitations are a good quality.

Rating: Excellent
Body: Top quality merchandise and extremely nice packaging. I appreciate the attention to detail. I will be using them again and recommending them to my friends and family.

Rating: Excellent
Body: I was very pleased with my order. It arrived in a timely manner and was as cute as shown on the internet. I called after receiving the order to inquire as to whether they had party hats in that same pattern and the person I talked to was very helpful and offered suggestions on how to make my own hats. I will definitely order from them again.

Rating: Excellent
Body: I made my order last minute but didn't want to pay extra for rapid shipment. The estimated arrival dates for each type of shipping was a nice touch, that made me feel secure that I'd get my supplies in time for my daughters first birthday, even if I chose ground shipping. That same night when I received my confirmation I realized I mistakenly put to send it to Colorado instead of California. Thank goodness they have a customer service number that connects you to someone even late at night!!! Problem fixed, and not only did I receive my supplies( all cutely packaged up might I add) on time, but a day early!!!

Rating: Excellent
Body: I was impressed with the shipping. I ordered late Tuesday and got the order on Friday.

Rating: Excellent
Body: The items I ordered arrived faster than expected and were packaged so adorable! Would definitely order from them again!

Rating: Excellent
Body: I love you guys. Your are the best this I the second time I shope with you the first time was for my baby shower Now it's for my sons first birthday u guys have everything keep up the good work!!

Rating: Excellent
Body: I placed my order with only a few days to go before I needed the beautiful and original banner. I paid extra to have it shipped two day air. UPS lost my package, but Simply Birthday Stuff tracked it themselves, called me,(that's right, they called me), remade my banner and shipped it overnight Saturday delivery, at no extra cost to me. Words cannot do justice to the excellent customer service that I received. They were friendly, extremely helpful and very determined to get me my banner in time for the party. I will definitely be ordering from them time and again and have already referred them to everyone I know! I can't thank you enough Simply Birthday Stuff!

Rating: Excellent

Rating: Excellent

Rating: Good

Rating: Excellent
Body: The invitations were beautiful! I loved the packaging also.....it felt like we were opening up a special gift! Thank you!

Rating: Excellent

Rating: Excellent
Body: We Loved everything we ordered, quality was great and everything just turned out super adorable!!! also, we received it really quick!!!

Rating: Excellent
Body: Merchandise was in great condition and was exactly what I wanted. Was delivered VERY quickly! Thanks! Cute delivery box! I would definitely order again.

Rating: Excellent
Body: Their communication was excellent from beginning to end. Items arrived on the promised delivery date, everything perfect. I'm likely to order again.

Rating: Excellent
Body: Loved the items. It was also very evident that whomever created this company really enjoys giving each and every customer that personal touch. From the emails, to the shipping confirmation to the super cute packaging, I was very impressed and will recommend your company to others simply because you really pay attention to the small things.

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: Love, love, loved the monkey pattern! Prices are a bit high, but I was willing to pay more to get the pattern I wanted

Rating: Excellent

Rating: Excellent
Body: This company made a mistake on my invitations and over nighted them so I could get them sent out in time....AWESOME customer service. And an actual person answers every call!!!

Rating: Excellent
Body: Excellent products, customer service, and they add the little special finsihing touches. Even my 7 year old noticed they took extra care in packaging and presentation. Will order from them again.

Rating: Excellent
Body: Item was as pictured. Will look great for my sons birthday because it floows the all star theme. Would do business again. Pleased with purchase

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: AMAZING birthday stuff! My daughter is going to LOVE her monkey theme! And I found a lady that can do the monkey cake to match! Wonderful company and I hope to do business again!

Rating: Excellent
Body: I found exactly what I was looking for at SimplyBirthdayStuff.com for my daughter's birthday party. There is such a great range of choice, it's fabulous!

Rating: Excellent
Body: An error was somehow printed on 7 of my 25 invitations. When I sent an email about it, not only did they give me a credit for the 7 invitations, but they also offered to replace them if desired. GREAT customer service. Iwill buy from them again!

Rating: Excellent
Body: Wonderful experience overall. I would definitely shop from SimplyBirthdayStuff again.

Rating: Excellent

Rating: Excellent
Body: I wanted to change my order after I had confirmed it. Customer service responded to my e-mail promptly and made the changes for me. My shipment arrived on time and the quality and organization of my products was perfect.I will definitely order from this merchant again.

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: I am so glad I came across this website!!!! Very unique merchandise!! I will definitely be back

Rating: Excellent
Body: This was my first time ordering from Simply birthday; i had one item missing...but the quick response from the Customer service was excellent...

Rating: Excellent
Body: When I called with a question, the lady was very helpful. She emailed me a minute later. Very Awesome!

Rating: Excellent
Body: The website is super easy to use and well laid out; the products are pretty & unique; and the variety is really quite good. I DEFINITELY bookmarked them as my go-to party supply! The ordering was quick and painless! I thought the website was perfectly clear about the personalization options; but I really appreciated a voicemail & an email to clarify and confirm my daughters personalized banner information, very clear communication. Excellent customer service. My order arrived packaged in an adorable cellophane bag - snug inside a sturdy box - I felt like I was the one getting a gift :-) The quality of the merchandise is great, and really - the packaging just blew me away. I think we should start celebrating half-birthdays too, just so I can order more :-D Thank you!

Rating: Excellent
Body: I RECEIVED MY ORDER VERY FAST AND NOT DAMAGED IN ANY WAY. THEY WERE QUICK AND EFFICIENT AND I WILL ORDER FROM THEM AGAIN.

Rating: Excellent
Body: I was so pleased with the overall appearance of the package when it came in the mail. It looked like I was the one receiving the present. It came wrapped up like a gift itself. Delightful! I plan on ordering again in the very near future for a surprise birthday party! Keep up the good work!

Rating: Excellent

Rating: Good
Body: I love this place! I love their products and they were so professional and nice on the phone! I will be back!

Rating: Excellent
Body: I ordered personalized items for my daughter's first birthday from SimplyBirthdayStuff.com. It arrived just a few days after I placed the order and everything was perfect! I was very impressed at how everything was packaged. I will certainly use and recommend this site in the future.

Rating: Excellent
Body: This has to be one of the most welcoming online merchants I've ever used - loved their fun, more personal communication style. The products are great and they arrived quickly - I will definitely shop here again.

Rating: Excellent
Body: What a cheery business! The customer service was super friendly, speedy, and helpful. Not to mention their products! They were unique and of excellent quality. This company was a godsend for us! Excellent ratings all around. This was our second time using the company, and certainly not our last. They've got a lifetime customer in us.

Rating: Excellent
Body: Thank you! Such a fun company to purchase from!

Rating: Excellent
Body: Great company to work with, even loved the great box and packing they shipped my item in.

Rating: Excellent
Body: It was so great to be able to order my daughters birthday items and get them so nicely packaged and not wait forever!

Rating: Excellent
Body: Wonderful merchant! Friendly and enthusiastic. Ultra speedy delivery. I can't imagine better service actually.

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: The customer service was great and my items shipped really quickly!

Rating: Excellent
Body: The person that helped me was great i will be doing business with simply birthday stuff again. Sandra

Rating: Excellent
Body: Everything I ordered is perfect! I would definetly recommend this website and use Simplybirthdaystuff.com again!

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: I ordered the froggy b-day cards for my daughters first b-day. Everyone has raved about how cute they are. We are extremely pleased with our purchase and will definetly come back for more.

Rating: Excellent
Body: A great company! They have a fun business & make every transaction a celebration. An excellet approach to customer service/satisfaction and brand recognition!!

Rating: Excellent
Body: I was reminded, by email, that I had items in my cart. I liked this!!

Rating: Excellent
Body: Packaged with such love and care! Prompt shipping!

Rating: Excellent
Body: Great product, great cust svc- have recommended to many friends!

Rating: Excellent

Body: Great customer support.

Rating: Excellent

Rating: Excellent
Body: The box it came it was as cute as the decorations! They wrapped it in cute cellophane also. I told ALL of my friends to order from them in the future. Arrived so fast and their prices can't be beat. Thank you so much!!!

Rating: Excellent
Body: I loved the extra touches that were done. Great packaging and presentation. The items were exactly as expected! I will be using this merchant for a long time because they show that they care about their product and consumer.

Rating: Excellent
Body: The items came very quickly and were packed beautifully. The designs are just as cute in person!!

Rating: Excellent
Body: I have never had better customer service. Wonderful to work with. Fast shipping. They send out an email to let you know the status of your order. I was able to call and add more to my order, and they shipped out on the same time schedule. Would use again in a heartbeat. Made planning my party a lot easier and it took a lot of stress away from me. I am so grateful for this company. Thank you so much.

Rating: Excellent

Rating: Excellent
Body: I'm so happy I found this web site. It had the perfect ladybug for my daughter's birthday party. The products are so beautiful, and an excelent and unique idea. When I received my package I was so impressed and even more excited for my daughter's day to come. Thank you, Anna A.

Rating: Excellent
Body: great packaging!

Rating: Excellent
Body: This is a wonderful company to deal with!!!!!

Rating: Excellent
Body: Really an excellent supplier. Cute website, great products and delivery was much faster than they quoted. We will recommend them to our friends.

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: was very happy ordering from this company great service and they are funny too!

Rating: Excellent
Body: SO friendly, ridiculously FAST shipping, great follow up emails! I will be back! Just passed on the site to a friend who's having a party next month! I LOVE this company, phone service when I called about changing my order was EXTREMELY over the top nice too!

Rating: Excellent

Rating: Excellent
Body: Great product!! The Ladybug party set was great! I really liked the way it came packaged, was very professional and personal. I will definitely order from Simply Birthday Stuff again! Thank you so much! My daughter's 1st birthday was a hit! Thanks Again! ~Jen

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: I recieved my order faster then what i expected it was packaged perfectly and my daughter and her friends loved the 6ft birthday cake. It made such a hit at her birthday party that my friend asked where i purchased it so he can get one for his daughters party ..... Completely satisfied and looking forward to purchase from SimplyBirthdayStuff again in the near future!!!

Rating: Excellent
Body: The customer Service was/is the BEST EVER!!! I used their Baby Shower site too and had AWESOME Service/Products. The Expert Experts ALL deserve a raise! They totally get what customer service means. The products were exactly as Promised! I thought the gal on the phone went a little overboard with her enthusiasm for the Modern Lady Bug tableware and banner. Yet, the Product totally delivered! If your looking to impress, this is the place to shop. A

Rating: Excellent
Body: Great quality of supplies purchased. Excellent service and variety.

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: I called a day later to add a few more copies of my item to my order but my order had already been boxed and picked up for shipment. The customer service rep for the company was very helpful and courteous, providing a 10% discount and ensuring that both orders would arrive the same day. She even offered a suggestion of where to by candy bars at a resonable price. I love great customer service and I will tell you that the products and service was top knotch in my book. Thanks :)

Rating: Excellent
Body: Very cute website and products, very pleased. Thank you!

Rating: Excellent
Body: I have ordered invitations from here before and they always do a nice job!

Rating: Excellent
Body: My invitations arrived timely and were EXACTLY what I ordered!!!

Rating: Excellent

Rating: Excellent
Body: Good selection. Order was received very promptly.

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: This company has absolutly the best customer service I have ever had to deal with. The first order I placed was slightly printed wrong, I called the company and recieved the corrected one within 3 days with a personal letter apologizing. The product was wonderful we love it! We ordered candy bar wrappers for my son's first birthday, this will be sure to be a huge hit!!

Rating: Excellent
Body: Super fast shipping, adorable items and wonderful customer service!

Rating: Excellent
Body: As usual, the party invitations I purchased for my granddaughter's first birthday were beautiful, as were her baby shower invites. Thanks for a job well done

Rating: Excellent

Rating: Excellent
Body: Loved the fun packaging it comes in!

Rating: Excellent
Body: I received an email thanking me for my purchase as well as an email letting me know my order had been shipped. When I received it, it was wrapped very beautifully and it wasn't even a gift! This is a wonderful company and I will continue to shop with them.

Rating: Excellent
Body: The invitations came out so cute and everyone loved them! They were packed beautifully and came sooner then i thought they would. Thank you simplybirthdaystuff for making my daughters first birthday even more special :) Rating: Excellent
Body: I love my stuff! I got the peas in a pod stuff for my twins first birthday, and I love it!!

Rating: Excellent
Body: They were VERY professional on the phone. Their order came VERY fast, packaged unbelievably and they even included EXTRA wraps in case of mistakes! I would recommend them to anyone and would certainly do business with them again!!!

Rating: Excellent

Rating: Excellent
Body: Your customer service is second to none!!! Thank you for everything!

Rating: Excellent
Body: Great helpful staff, prompt service and packaging was so fab! The b.day event will be a hit with your help! I will be back for more!! Thanks.

Rating: Excellent
Body: This merchant was great. There was a slight mistake with my order and it was corrected immediately. Thanks for a great product and service!

Rating: Excellent
Body: great all around!!!! very responsive.

Rating: Excellent

Rating: Excellent
Body: Wow, what great service and delivery!! Thank you!

Rating: Excellent
Body: This was my second time ordering from this company, and just like the first time, I loved everything about it. From the ease of ordering, to the fast delivery, to the fun selection. In fact, I wish I were throwing more parties in the future just so I could order from from them! We cannot wait for our daughter's 1st birthday to use the Zoo Crew themed items we bought! Thank you!

Rating: Excellent

Rating: Excellent
Body: I was beyond satisfied as to the ease of ordering but was even more surprised when I had a question about my order and where it was in transit for shipment and I received 3 responses from people. I was completely happy with my order, the items were awesome!!! Customer service was by far the best!

Rating: Excellent
Body: Cute confirmation emails and beautiful packaging. The product arrived super fast! The website is a little cumbersome if you want to order multiple things under one birthday theme. I would definitely recommend them!!

Rating: Excellent

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: great, quick and affordable service. Would highly recommend.

Rating: Excellent
Body: Very happy with my purchase. Received my items quickly. Thank you.

Rating: Excellent

Rating: Excellent
Body: I was very pleased with this company. They were out of stock on one item I ordered but phoned me personally to let me know. The items arrived very quickly too.

Rating: Excellent
Body: AWESOME! A WONDERFUL PARTY SUPPLY SPOT! I have thrown several parties and have committed to buying supplies online, as the selection is better than at the local stores. Simplybirthdaystuff.com has been the absolute best merchant I have bought from. The prices were amazingly affordable, the shipping was lightning-fast and the products were perfect. They also packed the shipment carefully and the presentation of my shipment was awesome, too. Thank you so much! They are definitely my first stop on the web for party supplies!

Rating: Excellent

Rating: Excellent
Body: Simply Birthday stuff was wonderful. The merchandise was great and we got it in no time at all.

Rating: Excellent
Body: I ordered napkins, plates and party items for my daughters birthday. The web site was easy to use. The coupon code worked perfectly. I received an email confirmation of receipt of order. I then received another email detailing the shimpmnet of the order, as well as instructions regarding tracking. I placed the order on a Thurdsay evening, and it was received by me on Tuesday, late afternoon, the next week by regualr shipping. The items were packed very carefully. It could not have been a more smooth transaction!

Rating: Excellent
Body: They took quite a while to answer their phone lines, but were very knowledgeable about their products. I then ordered on-line (to print an immediate receipt) and the items were shipped the next day. I will definitely order from them again.

Rating: Excellent

Rating: Excellent
Body: Love the product - helped make my daughters birthday party perfect! I will spread the word! Thank you!!

Rating: Excellent
Body: Our order arrived in lightning fast time and we could not be any happier. The Fuzzy Purse prefilled goody bags are absolutely adorable and worth every penny. We will definitely be using SimplyBirthdayStuff.com again!

Rating: Excellent

Rating: Excellent
Body: Great!

Rating: Excellent
Body: Items were nice and arrived quickly and nicely packaged. Would definitely use this company again.

Rating: Excellent

Rating: Excellent

Rating: Excellent
Body: Wow, what a great selection. My daughter wanted to do her Birthday party in a flip flop theme. I was able to find several great items. I found the site using a search engine and the words flip flop birthday. The website was very easy to navigate. The prices were very reasonable and the checkout procedure was very simple. I immediately received a confirmation of my purchase and then a confirmation of approximate delivery date. My purchase arrived in perfect condition on the date promised. I was very pleased with all of the merchandise received and plan to do business with them again.

Rating: Excellent

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